Your inbox, powered by AI
Texts, emails, and calls in one shared queue, scored, drafted, and visible to your whole team.
Texts, emails, and the calls you missed, together
One conversation per contact per channel, newest first, unread counts per channel. The 11:48 PM voicemail sits next to the morning email thread, transcribed, so the first scan of the day is the whole picture.
Every message moves the score. The score sets the order.
A reply, a missed call, a week of silence: each one recalculates the contact’s score the moment it lands. Threads rank by the signals that actually turn into retained clients, so the team works the list in order.
One click, and the reply is already written
One click drafts the SMS or email reply, having read the prior nine messages, the last call summary, and Thursday’s meeting. Your team answers in seconds instead of minutes, and nothing sends without approval.
Hi Maria, the consultation is free. Since your MRI is Thursday morning, would Thursday at 2pm still work to go over the results together? You will leave knowing exactly what your claim timeline looks like.
One inbox the whole team can see
Shared visibility with clear ownership: threads assign to teammates, status is visible at a glance, and nothing gets answered twice or not at all. The "did anyone reply to her?" message retires.
STOP means stop, everywhere, automatically
An opt-out flags the contact across the whole platform: inbox, campaigns, reviews, voice. Every skip is logged with its reason. You never have to remember.
Every thread becomes context for your AI agents
The same inbox that briefs your team briefs your agents. The voice agent answering at midnight knows the whole conversation, and the assistant can answer for any thread, because the inbox is the memory.
“Last time we spoke, the adjuster’s letter hadn’t arrived yet. Did it come this week, or should Ms. Hartwell follow up on it?”