# Best AI receptionist for law firms

> Seven AI receptionists that answer your firm’s calls, scored on seven published criteria, pricing and terms among them.

**Disclosure.** Superpractice publishes this list, ranks itself on it with the same rubric as every other company, and competes with the other companies. Rankings are Superpractice’s opinion, based only on what each company says on its own current pages, with each source quoted and dated, not on hands-on testing. No company pays to appear. https://superpractice.com/comparison-methodology We work to keep this information accurate and current, but we can’t guarantee it. Companies change their services, prices and terms, so confirm the details with each company before you decide.

Checked 2026-11-09. Evidence date 2026-11-09. 300 citations, each linked to its source. Reviewed by the Superpractice team. Canonical page https://superpractice.com/best/best-ai-receptionist-for-law-firms.

An AI receptionist picks up every call, asks your intake questions and books the caller when your team can’t. Superpractice ranks first at 90 on this list of the best AI receptionists for law firms. Clio Grow and Lexidesk tie for second at 82. If you want a person on the line, see the legal answering services list.

## The ranking

### 1. Superpractice

- **Best for.** A firm that wants AI voice agents answering every call 24/7 and asking its own qualifying questions, inside a CRM that traces every signed client to its source.
- **Strength.** The pick for AI answering and follow-up in one growth system. Voice agents answer every call 24/7 in 31+ languages and ask your qualifying questions. Each agent checks with the attorney before connecting a caller, and the attorney can say no. Voice analytics tie calls to matters and revenue when attribution data is available. [59][1][7][9][28][29][14][26][27]
- **Limitation.** Appointment booking starts on the $500 Pro plan. Plans are priced by the minute, so long intake calls use up a plan quickly. [22][21]
- **Pricing posture.** Clear pricing yes, What’s included yes, No long contract yes. Published and month to month, with no contract or exit fee. Voice plans run $250 for 100 minutes to $1,000 for 750. The CRM itself has no platform fee. [25][21][22][30]

### 2. Clio Grow (Clio), tied for 2nd

- **Best for.** A firm on Clio that wants Grow AI answering calls after hours and when lines are busy, screening callers and booking meetings, priced per hired matter.
- **Strength.** The pick if your firm already runs on Clio. Grow AI answers calls when your team can’t, screens callers for fit and conflicts and books qualified ones on the call. It replies in the languages you choose. Every voice lead arrives scored with a summary and transcript, and Grow AI shows how many clients it helps win. [60][63][62][71][70]
- **Limitation.** The voice agent takes calls after hours or when your lines are busy, and only for US customers. If you cancel mid-term, the rest of the term is due at once. Claude reaches your Grow records only with a Clio Work license. [61][97][98][95][79][80]
- **Pricing posture.** Clear pricing no, What’s included no, No long contract no. Quoted on request. Clio Grow comes with the Elite plan or as an add-on to Core and Signature. Grow AI costs $25 per hired matter. Your order sets the term, and cancelling mid-term makes the rest of it due. [86][87][73][93][95]

### 3. Lexidesk, tied for 2nd

- **Best for.** A firm that wants an AI receptionist built only for law firms, answering 24/7 in 60+ languages and sending retainers for signature on the call.
- **Strength.** A strong pick if you want the AI to carry intake to a signed retainer. Lexidesk answers every call 24/7 in 60+ languages, scores each lead from 1 to 10 with the reason and books the meeting live. It can send your retainer during the call and follows up by text and email until the lead books. [99][102][104][106][107][109]
- **Limitation.** Prices come only after a fit assessment call. Customer data is stored only in the United Kingdom, and its terms are governed by English law. It has no CRM of its own, so leads go into yours. [127][135][136][137]
- **Pricing posture.** Clear pricing no, What’s included no, No long contract no. One flat monthly fee scales with your call and chat volume. Its pricing page says month to month, but its usage-based terms renew in 12-month periods. Its plan-based terms also add onboarding and overage fees with no amounts shown. [127][114][115][133][129][130]

### 4. Upfirst

- **Best for.** A firm that wants an AI receptionist on every call, priced by the call rather than the minute, speaking 35+ languages and writing new contacts and matters into Clio.
- **Strength.** A strong AI receptionist if your callers speak many languages. It answers every call around the clock in 35+ languages, books on your calendar while the caller waits and hands callers to you with a warm introduction. Its Clio connection turns each new caller into a contact and matter, and Claude or ChatGPT can change your setup over MCP. [138][140][146][142][163][164][168]
- **Limitation.** Its pages don’t describe follow-up after the call or show which marketing produced a caller. Hands-on setup help is reserved for its two top plans. [154][173][177]
- **Pricing posture.** Clear pricing yes, What’s included yes, No long contract yes. You pay by the call, not the minute. Plans are $24.95 a month for 30 calls, $59.95 for 90, $159.95 for 300 and $299 for 600. Extra calls cost $1.50 to 70 cents by plan. [157][158]

### 5. Posh Virtual Receptionists

- **Best for.** A firm that wants an AI receptionist backed by live US-based receptionists 24/7, with the AI and people drawing on one pool of minutes.
- **Strength.** A good fit if you want AI with people behind it. The AI greets callers, collects details and answers FAQs, then hands sensitive intakes to a live receptionist without making callers repeat themselves. You decide which calls the AI takes and which phrases trigger a transfer. [197][196][240][209][211]
- **Limitation.** Spanish is guaranteed only on weekday daytime hours, and its pages disagree on when that starts. Reporting covers usage and messages, not call outcomes. If you leave, your data is deleted, so export it first. [194][195][221][241]
- **Pricing posture.** Clear pricing yes, What’s included yes, No long contract yes. On Demand is $65 a month plus $2.30 a live minute and $1.15 an AI minute. The next plan is $130 for 50 minutes that AI and live calls share. Calls round up to the next full minute. [207][228][206][230]

### 6. Smith.ai

- **Best for.** A firm that wants to try an AI receptionist free, with live agents a per-call add-on and intake sent into the case management system it already uses.
- **Strength.** The easiest one to try. The AI Receptionist has a free tier of 25 calls a month and launches in about 15 minutes. It answers 24/7 in English and Spanish, screens callers by matter type and books into your case management system. Live agents can take the calls you choose. [250][260][242][243][247][245]
- **Limitation.** Smith.ai isn’t a CRM, and its pages don’t describe tracing a signed client to the marketing behind the call. Live-agent help on AI calls costs extra per call. [278][259][244]
- **Pricing posture.** Clear pricing no, What’s included no, No long contract yes. Published and month to month, with 30 days’ notice to cancel. The AI Receptionist has a free tier. Its blog quotes different AI prices than its pricing page, so confirm before you buy. [253][250][251][279]

### 7. Scorpion

- **Best for.** A firm already marketing with Scorpion that wants its AI Voice Assistant answering missed, after-hours or all calls, with every lead scored for case value.
- **Strength.** A good fit if you already use Scorpion for marketing. Its Voice Assistant answers with natural-sounding AI, qualifies callers and books appointments, and Convert texts the leads who don’t book. You choose missed calls only, after hours or all day. It comes pre-trained on your services, hours and practice areas. [282][285][281][295]
- **Limitation.** No prices are published, and its pages don’t say which languages the Voice Assistant speaks. Setup assumes a Scorpion website and tracking numbers. Its pages list no MCP server for AI tools such as Claude. [289][283][296][292]
- **Pricing posture.** Clear pricing no, What’s included no, No long contract no. Not published, and cost depends on your goals. Scorpion’s technology usually carries a 12-month contract. [289][297][298]

## How this list was scored

Answering services and virtual receptionists for law firms. For a law firm that misses calls after hours or when the front desk is busy, and wants AI to answer, qualify and book the caller. Best means the AI receptionist that answers the most of your calls in your callers’ languages, works each inquiry to a booked meeting and sends it into your systems. Published prices and terms count too, but a low price adds no points. The shared job across the list is answering the firm’s calls and chats, qualifying the caller and getting them booked or handed to the firm.

| Criterion | Weight |
|---|---|
| Answering coverage | 22% |
| Conversion and intake | 22% |
| AI voice agents | 14% |
| Reaches your CRM | 14% |
| Reporting | 9% |
| Onboarding and setup | 9% |
| Pricing and terms | 10% |

**How these criteria are scored.** Scores not shown follow the general 0 to 4 rubric on the methodology page.

- **Answering coverage.** Top score 3.
  - **3.** Who answers, when they answer and in which languages are all stated.
  - Level 4 asks for measurement tied to signed clients or revenue, which coverage can’t have.
- **Reaches your CRM.**
  - **1.** Call summaries arrive only by email or text.
  - **2.** Integrations are described in general terms or only through Zapier.
  - **3.** Calls reach named legal CRMs or practice management software, such as Clio or MyCase, or a CRM the service provides.
  - **4.** Adds an MCP server, the open standard AI assistants use to connect to other software.
- **Onboarding and setup.** Top score 3.
  - **3.** A stated setup method, with or without a timeline.
  - Level 4 asks for measurement tied to signed clients or revenue, which setup can’t have.
- **Pricing and terms.** Top score 3.
  - **0.** No part is met. Not publishing prices or terms scores 0.
  - **1.** One of the three parts is met.
  - **2.** Two of the three parts are met.
  - **3.** All three parts are met.
  - Clear pricing. A published price for every standard plan.
  - What’s included. Setup fees, add-ons, overage and seat charges are stated, so a firm can work out its monthly cost.
  - No long contract. Month to month or cancel anytime, with no exit fee and no payment for the rest of a term.
  - Video production prices count only on the video list. A low price adds no points.

**Not on this list.**

- Every entry sells an AI receptionist or AI voice agent that answers your calls now. Where AI and people are sold on one plan, the people it hands calls to count toward coverage.
- People answer the calls at Ruby, LEX Reception, Answering Legal and Back Office Betties. They are on the legal answering services list instead.
- Intaker and Lawmatics are not ranked. Intaker’s pages describe no AI voice agent answering calls, and Lawmatics lists its phone agents as coming soon.
- Superpractice is ranked on its AI Voice Agents and the CRM they run in. Its ads, AI avatar videos, website and SEO plans are not scored here.
- Other AI receptionists are not on this list yet because we have not reviewed their pages yet.

## Scores against the published weights

| Rank | Provider | Answering coverage | Conversion and intake | AI voice agents | Reaches your CRM | Reporting | Onboarding and setup | Pricing and terms |
|---|---|---|---|---|---|---|---|---|
| 1 | Superpractice | 3 [1][2][3][4][5][6][7][8] | 4 [2][9][10][5][11][12][13][14][15][16][17][18][19] | 4 [20][21][22][2][9][10][5][11][23][24][25][26][27][28][29] | 4 [30][31][32][33][34][35][36][37] | 4 [38][23][39][18][19][40][41] | 3 [42][43][44] | 3 [45][46][47][48][20][22][49][50][51][52][53][54][55][56][57][58] |
| 2 | Clio Grow (Clio) | 3 [60][61][62][63][64][65] | 4 [64][66][67][63][68][69][70][71] | 4 [69][72][73][74][70] | 4 [71][75][76][77][78][79][80] | 4 [70][81][75] | 3 [82][83][84][85] | 0 [86][87][88][73][89][90][91][92][93][94][95][96] |
| 3 | Lexidesk | 3 [99][100][101][102][103] | 4 [104][105][106][107][108][109][110][111] | 4 [99][112][113][114][115][111] | 4 [116][117][118][119][120][121] | 4 [122][111][123][124] | 3 [125][126] | 0 [127][114][128][129][130][115][131][132][133][134] |
| 4 | Upfirst | 3 [138][139][140][141][142][143][144] | 3 [145][146][147][148][149][150][151][152][153][154][155] | 3 [156][157][158][159][160][161][162] | 4 [163][164][165][166][167][168][169] | 3 [170][171][172][173] | 3 [174][175][176][177] | 3 [157][158][178][160][179][180][176][177][181][182][183][184][185][186] |
| 5 | Posh Virtual Receptionists | 3 [187][188][189][190][191][192][193][194][195] | 3 [196][197][198][199][200][201][202][203][204][205] | 3 [197][206][207][208][209][210][211] | 3 [212][213][214][215][216][217] | 2 [218][219][220][221] | 3 [222][223][224][225] | 3 [226][227][206][228][229][230][231][232][233][234][235][236][237][238][239] |
| 6 | Smith.ai | 3 [242][243][244][245] | 3 [246][242][247][248][249] | 3 [242][250][251][249][247][244][252][253] | 3 [254][255][256][257] | 3 [258][259] | 3 [260][261] | 1 [262][263][264][265][251][266][267][268][269][270][271][253][272][273][274][275][276][277] |
| 7 | Scorpion | 2 [280][281][282][283] | 4 [282][284][285][286][287][288] | 3 [282][286][289] | 3 [290][291][292] | 4 [293][294] | 3 [295][296] | 0 [289][297][298][299] |

## The best pick for each situation

### Superpractice

**Best if you want AI answering and a CRM that traces each caller to a signed client.** Voice agents answer every call and ask your qualifying questions. Each caller lands in a CRM where AI agents follow up alongside your team, and you see how many qualified matters sign. [1][9][30][14][19]

### Clio Grow (Clio)

**Best if your firm already runs on Clio.** Grow AI answers when your team can’t, books qualified callers on the call and drops each scored lead into your Clio Grow inbox. It costs $25 per hired matter. [60][71][73]

### Lexidesk

**Best for an AI receptionist built only for law firms.** Lexidesk answers 24/7 in 60+ languages and can send your retainer for signature during the call. [300][99][102][107]

### Upfirst

**Best for an AI receptionist priced by the call.** You pay by the call, not the minute, so a long intake costs the same as a short one. The AI answers in 35+ languages and books on your calendar mid-call. [157][159][140][146]

### Smith.ai

**Best for trying an AI receptionist free.** The AI Receptionist has a free tier of 25 calls a month and launches in about 15 minutes. [250][260]

## How to choose

- **Pull a month of call logs and note when calls go unanswered.** Pick a receptionist that covers those hours, whether nights, weekends or busy lines.
- **List the languages your callers speak.** Confirm the AI answers in each one and switches when the caller does.
- **Give each AI your intake questions and run test calls.** Check that it books meetings, transfers urgent callers and never gives legal advice.
- **Make sure your CRM or case management system is named, and ask exactly what lands in it after each call.**
- **Run last month’s calls through each price.** Billing by the minute, by the call or by the hired matter can change the cost a lot.
- **Ask what callers hear when they want a person, and who picks up.**

## Who should not choose Superpractice

- You want a person, not AI, answering your phone.
- You run on Clio and would rather pay per hired matter than a monthly plan.
- You get only a handful of calls a month and would rather pay by the call. Superpractice’s smallest voice plan is $250 a month.
- You want meetings booked on your calendar on the entry plan. Appointment booking starts on the $500 Pro plan.

## What should you ask any provider?

- **Why does Superpractice rank first on a list it publishes?** Clio Grow, Lexidesk and Superpractice score the same on the other six criteria. Superpractice publishes its prices and scores 3 of 3 on pricing and terms, where the other two score 0. That puts it 8 points ahead.
- **Why are people-run answering services not on this list?** This list ranks AI receptionists only. Where people answer every call, as at Ruby and LEX Reception, the service is scored on the legal answering services list. It uses the same weights.
- **Why does Lexidesk get the top score on reaching your CRM?** Reaches your CRM asks whether each call lands in the CRM you already use, not whether the service is one. Lexidesk names its integrations and publishes an MCP server, which earns the top score under the published reading.
- **How do prices and terms affect the score?** Pricing and terms is 10% of the score. It checks for full published prices, every extra charge stated and month-to-month terms with no exit fee. A company that doesn’t publish prices or terms scores 0 there. A low price adds no points.
- **How were the weights set?** The answering service weights were set before any company was scored. Pricing and terms came later, and on November 9 Reaches your CRM replaced the CRM criterion at 14 points. Coverage and intake carry 22 each, voice agents and Reaches your CRM 14, and reporting and onboarding 9.
- **What does a score of 4 mean?** A 4 means the company says what it offers and how it measures signed clients or revenue. Coverage and onboarding have no such measure, so 3 is the top score there.

## How we made this page

- Built only from each company’s public pages as of November 8 and 9, 2026. We didn’t test any service, and Superpractice has no customer, partner or affiliate relationship with any company named here.
- Superpractice publishes this list and ranks first on it, 90 to 82 for Clio Grow and Lexidesk. The gap is 8 points, and it comes from pricing and terms.
- Superpractice publishes its own prices and scores 3 of 3 on pricing and terms, so it gains from this criterion. Clio Grow and Lexidesk score 0 there.
- Superpractice also set the weights and the reading that gives MCP the top CRM score.
- The weights are the answering service weights, set before any company was scored. Pricing and terms was added after the first ranking, and every company was scored again.
- Scores reflect what each company says on its own pages, not how well it performs. A higher score means fuller disclosure, not better results.
- Coverage and onboarding have no signed-client measure, so 3 is the top score there for everyone. Scorpion’s pages don’t name the Voice Assistant’s languages, which holds it at 2 on coverage.
- Where AI and people are sold on one plan, as with Posh, the receptionists the AI hands calls to count toward coverage.
- Smith.ai and Scorpion both round to 70. Smith.ai is listed first on the unrounded score, 70 to 69.75.
- Customer results, counts and third-party ratings are not shown. Services and prices change, so confirm the details with each company.
- Company names and trademarks belong to their owners. Naming a company here doesn’t mean it endorses Superpractice or is affiliated with it.

## Change log

- 2026-11-08. First draft for review.
- 2026-11-08. Added Pricing and terms at 10% and rescored the list. Superpractice moves from third to first. Clio Grow and Lexidesk now tie for second, and Posh rises from seventh to fifth.
- 2026-11-09. Replaced the CRM criterion with Reaches your CRM, which scores whether calls land in the CRM a firm already uses. Posh, Smith.ai and Scorpion rise from 2 to 3 there. Ranks are unchanged. Superpractice’s voice agent entry now cites its warm transfer.
- 2026-11-09. Superpractice now includes lead and contact import on every Managed Ads plan, so its pricing and terms score rose from 2 to 3. Its total rises from 87 to 90, and no rank changed. The situation picks now follow the ranking order.

## Cite this list

> Superpractice team. Best AI receptionist for law firms (2026). Last checked November 9, 2026. https://superpractice.com/best/best-ai-receptionist-for-law-firms

## Sources

1. AI Voice Agents answer every call 24/7, including nights, weekends and holidays. “24/7: every call answered, nights, weekends, and holidays.” https://superpractice.com/features/ai-voice-agents.md (checked 2026-11-08)
2. AI voice agents provide 24/7 coverage, answer inbound calls, qualify and route leads, follow up and book appointments. “They provide 24/7 coverage, answer inbound calls, qualify and route leads, follow up, and book appointments.” https://superpractice.com/pricing.md (checked 2026-11-07)
3. The pricing page lists no human receptionists, live-agent call answering or staffed outbound calling campaigns. Superpractice does not offer them. Not publicly disclosed on the pages checked. https://superpractice.com/pricing.md (checked 2026-11-07)
4. The Starter AI Voice Agents plan is positioned for missed-call coverage and intake capture, and includes lead capture and intake summaries. “For firms getting started with AI voice agents for missed-call coverage and intake capture.” https://superpractice.com/pricing.md (checked 2026-11-07)
5. Hot callers are transferred live to the attorney’s cell with context. “Hot callers transfer live to your cell with context; everyone else gets handled, not dropped.” https://superpractice.com/features/ai-voice-agents.md (checked 2026-11-07)
6. When AI agents work an inquiry, the firm’s team can see the conversation and step in for approvals, legal advice and engagement decisions. “Your team can see the conversation and step in for approvals, legal advice, and engagement decisions.” https://superpractice.com/index.md (checked 2026-11-08)
7. Superpractice’s AI voice agents answer 24/7 in more than 31 languages. “AI agents answer 24/7, sound human in 31+ languages” https://superpractice.com/solutions/missed-calls.md (checked 2026-11-08)
8. Multilingual answering is on by default, so the voice agent answers in the caller’s language and keeps the call in it. “The agent answers in whatever language the caller speaks and keeps the whole call in that language.” https://docs.superpractice.com/voice-agent-setup (checked 2026-11-08)
9. Voice agents ask the firm’s qualifying questions, with deal-breakers that end unqualified calls politely. “Your qualifying questions, asked your way, with deal-breakers that politely end unqualified calls.” https://superpractice.com/features/ai-voice-agents.md (checked 2026-11-07)
10. Voice agents read live availability from Google and Microsoft calendars, offer real slots and confirm before the call ends. “Agents read live availability from Google and Microsoft calendars, offer real slots, and confirm before the goodbye.” https://superpractice.com/features/ai-voice-agents.md (checked 2026-11-07)
11. Mid-call, the voice agent can text the caller a booking link or directions. “Mid-call, the agent texts a booking link or directions without breaking stride” https://superpractice.com/features/ai-voice-agents.md (checked 2026-11-07)
12. Appointment-scheduling handoff is included on the Pro and Scale voice plans; Starter captures intake, summarizes each call and routes qualified leads into the firm’s existing scheduling or follow-up workflow. “Pro and Scale include appointment-scheduling handoff. Starter captures intake details, summarizes each call, and routes qualified leads into your existing scheduling or follow-up workflow.” https://superpractice.com/pricing.md (checked 2026-11-07)
13. The Pro AI Voice Agents plan adds inbound and outbound call workflows and AI appointment-scheduling handoff. “Inbound + outbound call workflows” https://superpractice.com/pricing.md (checked 2026-11-08)
14. AI agents work alongside the firm’s team to answer every lead within a minute and follow up by text and email until the lead books or says no. “AI agents work alongside your team to answer every lead within a minute and follow up by text and email until they book or say no” https://superpractice.com/pricing.md (checked 2026-11-07)
15. Agents can qualify inquiries, follow up and help book meetings with the firm’s permission, while the firm’s team handles approvals, legal advice and engagement decisions. “Agents can qualify inquiries, follow up, and help book meetings with your permission. Your team handles approvals, legal advice, and engagement decisions.” https://superpractice.com/index.md (checked 2026-11-07)
16. When someone asks for the team or needs legal judgment, agents hand the conversation to the firm’s team with context. “When someone asks for your team or needs legal judgment, hand off the conversation with context.” https://superpractice.com/features/procedures.md (checked 2026-11-07)
17. Texts, emails and calls sit in one shared queue, scored, drafted and visible to the whole team. “Texts, emails, and calls in one shared queue, scored, drafted, and visible to your whole team.” https://superpractice.com/features/inbox.md (checked 2026-11-07)
18. Rainmaker reports the percent of leads answered within 15 minutes, the hour and the day, plus median response time, trended against the last period. “Percent of leads answered within 15 minutes, the hour, and the day, plus median response time, trended against last period.” https://superpractice.com/features/rainmaker.md (checked 2026-11-07)
19. Rainmaker shows every stage conversion on one strip, including how many leads qualify, how many qualified matters sign and the average matter value. “Every stage conversion on one strip: how many leads qualify, how many qualified matters sign, and what the average matter pays.” https://superpractice.com/features/rainmaker.md (checked 2026-11-07)
20. The Starter AI Voice Agents plan is $250 a month with 100 minutes included, and extra minutes cost $2.00 each. “| Starter | $250/mo | 100 minutes | $2.00/min |” https://superpractice.com/pricing.md (checked 2026-11-09)
21. The AI Voice Agents Starter plan is $250 a month for 100 included minutes, with $2.00 a minute overage. “| Starter | $250/mo | 100 minutes | $2.00/min |” https://superpractice.com/pricing.md (checked 2026-11-07)
22. The Pro voice plan is $500 a month for 350 minutes ($1.50 a minute overage) and Scale is $1,000 a month for 750 minutes ($1.25 a minute). “| Pro | $500/mo | 350 minutes | $1.50/min | ... | Scale | $1000/mo | 750 minutes | $1.25/min |” https://superpractice.com/pricing.md (checked 2026-11-07)
23. Every voice call ends as structured data on outcome, sentiment, interest and whether the decision maker was reached. “Every call ends as structured data: outcome, sentiment, interest, decision maker reached.” https://superpractice.com/features/ai-voice-agents.md (checked 2026-11-07)
24. Voice agents answer from the firm’s own knowledge, including practice areas, fees and the questions its front desk hears most. “answers from your firm's own knowledge: practice areas, fees, the questions your front desk hears fifty times a week.” https://superpractice.com/features/ai-voice-agents.md (checked 2026-11-08)
25. AI Voice Agent plans are month-to-month with no annual contract or exit fee. “Are AI Voice Agent plans month-to-month? ... Yes. There is no annual contract or exit fee, and you can cancel anytime.” https://superpractice.com/pricing.md (checked 2026-11-07)
26. Voice agent analytics tie calls to attributed revenue and matters when attribution data is available. “total attributed revenue and matters” https://docs.superpractice.com/voice-agent-analytics (checked 2026-11-08)
27. Voice agent analytics show contact-to-retained and meeting-to-retained rates. “contact-to-retained and meeting-to-retained rates” https://docs.superpractice.com/voice-agent-analytics (checked 2026-11-08)
28. Superpractice’s voice agent calls the team member first and tells them privately who is calling and why. Only a clear yes connects the caller. “The agent then calls the person's number, tells them privately who is calling and why, and asks whether they can take the call. Only a clear yes connects the caller.” https://docs.superpractice.com/voice-agent-setup (checked 2026-11-09)
29. A team member can turn a transfer down by voice. A reply such as being in a deposition counts as a no, and the caller goes back to the agent for the next step. “If they decline or do not pick up, the caller comes back to the agent and the next step runs.” https://docs.superpractice.com/voice-agent-setup (checked 2026-11-09)
30. The Platform on its own includes the CRM for firms that bring their own marketing, with unlimited seats and no platform fee or monthly minimum. “The CRM is included. For firms that bring their own marketing. Unlimited seats. There is no platform fee or monthly minimum” https://superpractice.com/pricing.md (checked 2026-11-07)
31. The Starter AI Voice Agents plan includes the full agents platform. “Full agents platform” https://superpractice.com/pricing.md (checked 2026-11-08)
32. The Platform on its own includes lead scoring, with Inbox, Contacts, Matters and Tasks included and seats unlimited. “| Lead scoring | Included |” https://superpractice.com/pricing.md (checked 2026-11-07)
33. The Platform lists integrations with Google and Outlook calendar and email, Clio and CallRail as included. “| Integrations: Google and Outlook calendar and email, Clio, CallRail | Included |” https://superpractice.com/pricing.md (checked 2026-11-07)
34. Firms can keep Clio and connect it directly, or use webhooks for tools such as PracticePanther, MyCase and Filevine. “Connect Clio directly, or use webhooks for tools such as PracticePanther, MyCase, and Filevine.” https://superpractice.com/index.md (checked 2026-11-07)
35. Firms can bring their Superpractice context into ChatGPT, Claude or any MCP-compatible tool. “Bring your firm’s context and tools into ChatGPT, Claude, or any MCP-compatible harness.” https://superpractice.com/index.md (checked 2026-11-07)
36. Superpractice’s MCP server connects Claude, ChatGPT, Claude Code, Codex, Cursor and other MCP clients to the firm’s data, scoped to the firm. “CLI tools (Claude Code, Codex) authenticate with an API key instead.” https://docs.superpractice.com/mcp (checked 2026-11-08)
37. Through MCP, a connected AI tool can also create tasks, update contacts and matters, book meetings and draft emails and texts, with the permissions the firm chooses. “Create and complete tasks · update contacts and matters · book and move meetings · draft emails and texts · edit content in your SEO schedule.” https://docs.superpractice.com/mcp (checked 2026-11-08)
38. The Starter AI Voice Agents plan includes call recordings and transcripts, with lead capture and intake summaries. “Call recordings + transcripts” https://superpractice.com/pricing.md (checked 2026-11-08)
39. The Platform includes agent analytics. “| Agent analytics | Included |” https://superpractice.com/pricing.md (checked 2026-11-08)
40. Rainmaker reconciles every channel, campaign and dollar against signed clients into one return number. “Every channel, campaign, and dollar reconciled against signed clients, one honest return number.” https://superpractice.com/features/rainmaker.md (checked 2026-11-07)
41. The Platform on its own includes marketing attribution, revenue and ROAS by source and practice area, Rainmaker, Sales Intelligence and call tracking. “| Revenue and ROAS by source and practice area | Included |” https://superpractice.com/pricing.md (checked 2026-11-07)
42. The firm provides intake rules and preferences; Superpractice handles setup, call handling logic, transcripts and ongoing configuration of the voice agents. “You provide the intake rules and preferences, and Superpractice handles setup, call handling logic, transcripts, and ongoing configuration.” https://superpractice.com/pricing.md (checked 2026-11-07)
43. Superpractice says most firms can configure the voice agents quickly once intake rules, call routing and scheduling preferences are confirmed; no number of days is stated. “Most firms can configure the agents quickly once intake rules, call routing, and scheduling preferences are confirmed.” https://superpractice.com/pricing.md (checked 2026-11-08)
44. The Scale AI Voice Agents plan lists advanced intake routing and dedicated intake configuration, and is described for high-volume intake teams. “Advanced intake routing ... Dedicated intake configuration” https://superpractice.com/pricing.md (checked 2026-11-07)
45. Managed Ads plans are $997, $2,500 and $4,000 a month; Scale adds 10% of ad spend over $10,000; ad spend is paid to the platforms separately. “Scale is $4,000/month plus 10% of ad spend over $10k.” https://superpractice.com/pricing.md (checked 2026-11-07)
46. Managed Ads plans are sized by managed ad spend, up to $3,000 a month on Launch, $3,000 to $10,000 on Momentum and $10,000 and above on Scale. “| Managed ad spend | Up to $3,000/mo | $3,000–$10,000/mo | $10,000+/mo |” https://superpractice.com/pricing.md (checked 2026-11-07)
47. Website plans are Presence at $500, Authority at $1,000 and Market Leader at $1,500 a month. “Presence — $500/mo ... Authority — $1,000/mo (Most popular) ... Market Leader — $1,500/mo” https://superpractice.com/pricing.md (checked 2026-11-07)
48. SEO + AI Search plans are $1,750 (Foundation), $3,500 (Authority) and $5,000 (Market Leader) a month. “Authority — $3,500/mo ... Market Leader — $5,000/mo” https://superpractice.com/pricing.md (checked 2026-11-07)
49. The Platform on its own has no platform fee or monthly minimum; the firm pays for the work the AI does. “There is no platform fee or monthly minimum; you pay for the work the AI does, nothing else.” https://superpractice.com/pricing.md (checked 2026-11-07)
50. AI Avatars video credits on the Platform are 10 cents each, capped at $100 a month unless the firm sets its own limit. “| AI Avatars video credits | 10¢ each, up to $100 a month unless you set your own limit |” https://superpractice.com/pricing.md (checked 2026-11-07)
51. Lead and contact import is included on all three Managed Ads plans. “| Lead and contact import | Yes | Yes | Yes |” https://superpractice.com/pricing.md (checked 2026-11-09)
52. Superpractice imports a firm’s existing leads and contacts at no extra cost. “We also import your existing leads and contacts at no extra cost.” https://superpractice.com/pricing.md (checked 2026-11-09)
53. The website build is included in the monthly plan with no separate upfront build fee. “Included. We design, build, optimize, and publish your site as part of the monthly plan with no separate upfront build fee.” https://superpractice.com/pricing.md (checked 2026-11-07)
54. AI credits past a plan’s included amount cost 10¢ each for the first 10,000 a month and 5¢ each after that. “| AI credits, first 10,000 each month | 10¢ each |” https://superpractice.com/pricing.md (checked 2026-11-07)
55. Superpractice does not charge per seat; seats are unlimited for every partner, attorney and staff member. “No. Seats are unlimited: add every partner, attorney, and staff member.” https://superpractice.com/pricing.md (checked 2026-11-07)
56. Superpractice says there is no annual contract, exit fee or minimum term, and a firm can cancel anytime. “There is no annual contract, exit fee, or minimum term. You can cancel anytime” https://superpractice.com/pricing.md (checked 2026-11-09)
57. Under the Terms, marketing plans renew month to month until the firm cancels. “renews automatically on a month-to-month basis unless terminated” https://superpractice.com/terms (checked 2026-11-09)
58. Under the Terms, no minimum term or early termination fee applies unless a signed order form states one. A cancellation takes effect at the end of the billing cycle. “no minimum term or early termination fee applies, and your cancellation takes effect at the end of the billing cycle in which Superpractice receives your notice” https://superpractice.com/terms (checked 2026-11-09)
59. Superpractice describes itself as one client acquisition operating system, run by AI and experts. “One client acquisition operating system, run by AI and experts.” https://superpractice.com/index.md (checked 2026-11-08)
60. Grow AI’s voice agent answers inbound calls when the firm’s team is unavailable, gathers case details, screens callers for fit and books meetings on the call for qualified leads. “Grow AI's voice agent answers inbound calls when your team is unavailable, gathers case details, screens callers for fit, and books consultations on the call for qualified leads.” https://help.clio.com/hc/en-us/articles/52832534769179 (checked 2026-11-08)
61. Calls that come in after hours or when the firm’s lines are busy go to the voice agent once call forwarding is set up. “Calls that come in after hours or when your lines are busy are routed to the agent automatically once you set up call forwarding.” https://help.clio.com/hc/en-us/articles/52832534769179 (checked 2026-11-08)
62. Grow AI replies to leads in the languages the firm selects, and the language settings apply to every Grow AI intake channel, phone included. “Grow AI replies to leads in the languages you select.” https://help.clio.com/hc/en-us/articles/55843648105627 (checked 2026-11-08)
63. Grow AI responds after hours, screens leads for fit and conflicts, books qualified prospects into an appointment and nurtures past clients. “AI client acquisition responds after hours, screens leads for fit and conflicts, books qualified prospects into an appointment, and nurtures them long after the case is closed.” https://www.clio.com/grow/ (checked 2026-11-07)
64. Clio Grow responds to inquiries, screens for fit and conflicts, books meetings and moves good-fit leads to clients around the clock. “Clio Grow responds to inquiries, screens for fit and conflicts, books consultations, and turns good-fit leads into clients, 24/7.” https://www.clio.com/grow/ (checked 2026-11-07)
65. Clio’s pages don’t describe human receptionists, live agents or a staffed answering service. Clio Grow is described as software the firm’s team works in, with AI answering prospective-client calls where configured. Not publicly disclosed on the pages checked. https://www.clio.com/grow/ (checked 2026-11-07)
66. Inquiries can arrive by call, email, text, chat or form, and what the prospect shares stays with their record. “A prospective client may call, email, text, chat, or fill out a form. However they start, what they share stays with them.” https://www.clio.com/grow/ (checked 2026-11-07)
67. Clio Grow runs conflict checks across all of Clio. “Search across all of Clio for potential conflicts of interest.” https://www.clio.com/grow/ (checked 2026-11-07)
68. Grow AI sends intake forms and follows up on unsigned agreements. “Keep stalled leads moving. Grow AI sends intake forms and follows up on unsigned agreements.” https://www.clio.com/grow/ (checked 2026-11-07)
69. Where configured, Clio's legal AI can answer a prospective-client call, collect information, explain the next step and schedule a meeting. “can answer a prospective-client call, collect initial information, explain the next step, and schedule a consultation” https://www.clio.com/grow/ (checked 2026-11-07)
70. Grow AI gives real-time insight into what it works on and how many clients it helps win each month. “get real-time insights into what Grow AI works on and how many clients it helps you win each month” https://www.clio.com/customers-grow-ai/ (checked 2026-11-07)
71. Each voice lead lands in the Clio Grow lead inbox with a lead score, screening results, a call summary and a full transcript. “A lead score and screening results ... A summary of the call generated by Grow AI” https://help.clio.com/hc/en-us/articles/52832534769179 (checked 2026-11-08)
72. Grow AI captures lead information through AI-powered web chat, phone or email, and the lead flows into the Clio Grow lead inbox. “Lead information is captured via AI-powered web chat, phone, or email upfront. The information flows into your Clio Grow lead inbox.” https://www.clio.com/customers-grow-ai/ (checked 2026-11-07)
73. Grow AI is priced per hired matter, $25, with a monthly cap the firm can set. “Cost-per-hired-matter pricing means you only pay when you close business ($25 per hired matter). You can also set a monthly cap to stay on budget” https://www.clio.com/customers-grow-ai/ (checked 2026-11-07)
74. Call transfer sends a caller straight to a person at the firm when the call needs immediate attention, on conditions the firm sets. “Call transfer connects a caller directly with a person at your firm when a call needs immediate attention” https://help.clio.com/hc/en-us/articles/52832534769179 (checked 2026-11-08)
75. Clio Grow includes legal CRM capabilities, including contact records, lead sources, pipeline stages, communications, assignments and reporting. “Clio Grow includes legal CRM capabilities such as contact records, lead sources, pipeline stages, communications, assignments, and reporting.” https://www.clio.com/grow/ (checked 2026-11-07)
76. When a lead becomes a client, everything they shared carries into the rest of Clio. “When a lead becomes a client, everything they've shared carries into the rest of Clio.” https://www.clio.com/grow/ (checked 2026-11-07)
77. Clio states 300+ app integrations. “300+ App integrations that connect the tools law firms rely on” https://www.clio.com/features/ (checked 2026-11-07)
78. Clio’s Claude connection runs on an MCP server, and firms approve its read and write access when they connect. “Install Clio Work App: Clio MCP” https://help.clio.com/hc/en-us/articles/57881711703451 (checked 2026-11-08)
79. With a Clio Work license, Claude and Codex can work with the firm’s Clio Manage and Clio Grow records through Clio Work. “Clio Manage and Clio Grow records, when the firm subscribes to those products.” https://help.clio.com/hc/en-us/articles/57881711703451 (checked 2026-11-08)
80. Clio Grow records reach Claude only when Clio Grow is connected to Clio Manage. “Clio Grow records also require Clio Grow connected to Clio Manage.” https://help.clio.com/hc/en-us/articles/57881711703451 (checked 2026-11-08)
81. Clio Grow reports where new clients learn about the firm and which channels drive the most results. “Find your best channels for new business. See where new clients learn about your firm and which channels drive the most results.” https://www.clio.com/grow/ (checked 2026-11-07)
82. Clio offers onboarding and training to configure intake stages, forms, templates, scheduling, communications and other Grow capabilities. “Clio offers onboarding and training to help firms configure intake stages, forms, templates, scheduling, communications, and other Grow capabilities” https://www.clio.com/grow/ (checked 2026-11-07)
83. Grow AI pulls the practice's information from its website to configure its own setup, which the firm then reviews. “Grow AI pulls your practice’s information from your website to configure its own setup and you’ll have the opportunity to make sure it all looks correct.” https://www.clio.com/customers-grow-ai/ (checked 2026-11-07)
84. Clio offers a complimentary data migration service for many common systems, with cost varying for complex migrations. “Clio offers a complimentary data migration service for many common systems.” https://www.clio.com/data-migration/ (checked 2026-11-07)
85. Before forwarding its calls, the firm can call the voice agent to test how it handles an inquiry, then routes its existing phone system to the number Clio assigns. “Before you forward your firm's calls, you can call the agent to hear how it sounds” https://help.clio.com/hc/en-us/articles/52832534769179 (checked 2026-11-08)
86. Clio doesn’t publish a price for Clio Grow. On Core and Signature, Grow’s intake features show “Contact sales for pricing”, and the Grow add-on card offers only a “Get pricing” button. “Contact sales for pricing” https://www.clio.com/pricing/ (checked 2026-11-08)
87. Clio sells Clio Grow as an add-on to its Core and Signature plans; it is included in the Elite plan. “Included in Elite. Available as an add-on for Core and Signature.” https://www.clio.com/pricing/ (checked 2026-11-08)
88. Clio’s pricing page publishes no price for the Core, Signature or Elite plans or for the Clio Grow add-on. Not publicly disclosed on the pages checked. https://www.clio.com/pricing/ (checked 2026-11-08)
89. On Clio’s plan table, Grow AI’s phone, web and email agents are paid per matter hired rather than included in the plan price. “AI phone, web, and email agents ... Pay per matter hired with Grow AI’s help” https://www.clio.com/pricing/ (checked 2026-11-08)
90. Clio’s product terms say Grow AI usage fees are charged at rates Clio communicates from time to time and may be updated without advance notice. “calculated at the rates communicated from time to time. Such Usage Fees may be updated without advanced notice.” https://www.clio.com/tos/product-specific-terms/ (checked 2026-11-08)
91. Clio’s terms make all charges final and non-refundable, setup and implementation fees included. “all charges are final, non-refundable and where applicable, non-cancellable, including without limitation all setup fees, implementation charges” https://www.clio.com/tos/ (checked 2026-11-08)
92. Clio’s pricing FAQ says a subscription can be cancelled at any time, with cancellation taking effect at the end of the current term, whether monthly or annual. “You can cancel your subscription at any time. Cancellation takes effect at the end of your current term, whether monthly or annual.” https://www.clio.com/pricing/ (checked 2026-11-08)
93. The initial subscription term is set in the order document; the terms of service do not state its length. “The initial term of your subscription shall be as set forth in your Order Document.” https://www.clio.com/tos/ (checked 2026-11-07)
94. After the initial term, subscriptions renew automatically for successive terms of the same length until cancelled. “After the initial term, your subscription will automatically renew for successive terms equal in length to your initial term, until cancelled in accordance with this Agreement.” https://www.clio.com/tos/ (checked 2026-11-07)
95. Cancelling within a term makes the unpaid balance for the remainder of the term due immediately. “the entire unpaid balance of all amounts owing for the remainder of the applicable term will immediately be due and payable” https://www.clio.com/tos/ (checked 2026-11-07)
96. Clio’s help center describes Clio Grow subscriptions on a 30-day or a 365-day billing cycle. “If you have a 30-day billing cycle, the first invoice is paid in full.” https://help.clio.com/hc/en-us/articles/40024979233819 (checked 2026-11-08)
97. The voice agent is available to Clio customers in the US. “This feature is available to customers in the US.” https://help.clio.com/hc/en-us/articles/52832534769179 (checked 2026-11-08)
98. A subscription can be cancelled at any time, effective at the end of the current term. “Subscriptions may be cancelled at any time, provided that the cancellation will become effective at the end of the subscription term then in effect.” https://www.clio.com/tos/ (checked 2026-11-07)
99. Lexidesk’s AI receptionist answers every call in under a second, screens prospective clients, books meetings and connects urgent matters to the firm’s team 24/7/365. “Our AI legal receptionist answers every call in under a second, screens potential clients, books consultations and connects urgent matters to your team 24/7/365.” https://lexidesk.ai/solutions/ai-receptionist (checked 2026-11-08)
100. Coverage includes after hours, weekends, holidays, overflow, busy lines and lunch. “After hours, out of hours, weekends, holidays, overflow and busy lines, including lunch coverage” https://lexidesk.ai/solutions/ai-receptionist (checked 2026-11-08)
101. The AI answers with unlimited concurrent calls. “Answers instantly, with unlimited concurrent calls” https://lexidesk.ai/solutions/ai-receptionist (checked 2026-11-08)
102. Lexidesk speaks 60+ languages on phone and chat, including Spanish and Portuguese, detects the caller’s language and switches mid-conversation. “Lexidesk speaks 60+ languages on phone and chat, including Spanish and Portuguese.” https://lexidesk.ai/pricing (checked 2026-11-08)
103. A firm can use Lexidesk as its full AI front desk, as after-hours and overflow cover, or as the first response before a person picks up. Lexidesk says the AI feeds the firm’s intake team and doesn’t replace it. “Use Lexidesk as your full AI front desk, as after-hours and overflow cover, or as the first response before a person picks up.” https://lexidesk.ai/solutions/ai-receptionist (checked 2026-11-08)
104. New leads are marked qualified, not enough information or unqualified, with a priority score from 1 to 10 and the reason in writing. “New leads: qualified, not enough information, or unqualified, with a priority score from 1 to 10 and the reason in writing” https://lexidesk.ai/solutions/ai-receptionist (checked 2026-11-08)
105. The AI sorts new prospects, existing clients, third parties, opposing counsel, courts, vendors and spam, and takes messages or routes non-lead calls. “Sorts new prospects, existing clients, third parties, opposing counsels, courts, vendors and spam” https://lexidesk.ai/solutions/ai-receptionist (checked 2026-11-08)
106. The AI reads the firm’s availability and confirms a booking while the caller is still on the line. “reads your availability, offers times with the weekday spoken out, and confirms the booking while the caller is still on the line” https://lexidesk.ai/solutions/ai-receptionist (checked 2026-11-08)
107. For qualified matters the AI sends the firm’s own retainer during the call or chat for the client to sign on their phone. “For qualified matters our AI receptionist for law offices sends your own retainer during the call or chat.” https://lexidesk.ai/solutions/ai-receptionist (checked 2026-11-08)
108. Calls transfer to the firm’s team by caller type, practice area and priority score, with a short AI summary for the person who picks up. “Transfer rules by caller type, practice area and priority score.” https://lexidesk.ai/solutions/ai-receptionist (checked 2026-11-08)
109. Lexidesk follows up by SMS and email until the lead books. “It follows up by SMS and email until the lead books.” https://lexidesk.ai/pricing (checked 2026-11-08)
110. Lexidesk calls new leads back within seconds at any hour, from Meta, Google or Local Services ads or a website form. “Lexidesk calls back within seconds, at any hour, from a Meta, Google, or LSA ad or a website form” https://lexidesk.ai/solutions/ai-receptionist (checked 2026-11-08)
111. Lexidesk tracks campaigns through to booked meetings and signed clients. “Track campaigns through to booked consults and signed clients.” https://lexidesk.ai/solutions/ai-receptionist (checked 2026-11-08)
112. The AI gives no legal advice; it collects the facts and routes the call. “Gives no legal advice. It collects the facts and routes the call” https://lexidesk.ai/solutions/ai-receptionist (checked 2026-11-08)
113. The AI tells callers it is an AI, configured the way the firm wants. “Tells callers it’s an AI, configured the way you want it” https://lexidesk.ai/solutions/ai-receptionist (checked 2026-11-08)
114. Lexidesk charges one flat monthly fee that scales with call and chat volume, and every plan includes every feature. “One flat monthly fee. It scales with your call and chat volume, never with the feature list.” https://lexidesk.ai/pricing (checked 2026-11-08)
115. Lexidesk is month to month with no long-term contract. “No, Lexidesk is month to month.” https://lexidesk.ai/pricing (checked 2026-11-08)
116. Lexidesk works with Clio Manage, Clio Grow, HubSpot, HighLevel, Lawmatics, Actionstep, Assembly Neos, CallRail, Dialpad, Calendly and Acuity, plus webhook, Zapier, Make and n8n. “Works with Clio Manage, Clio Grow, HubSpot, HighLevel, Lawmatics, Actionstep, Assembly Neos, CallRail, Dialpad, Calendly and Acuity, plus custom through webhook, Zapier, Make and n8n.” https://lexidesk.ai/solutions/ai-receptionist (checked 2026-11-08)
117. Each lead lands in the firm’s system with the summary, the score and a link to the recording and transcript. “Each lead lands in your system with the summary, the score, and a link to the recording and transcript.” https://lexidesk.ai/pricing (checked 2026-11-08)
118. In Clio Grow, each Lexidesk conversation becomes an inbox lead with contact details, a case summary and source. “A new inbox lead is created with name, contact details, case summary, and source.” https://lexidesk.ai/integrations/clio-grow (checked 2026-11-08)
119. The AI Intake Auditor connects a firm’s Lexidesk intake to its AI assistant through the Lexidesk MCP. “The AI Intake Auditor connects your Lexidesk intake to your AI assistant through the Lexidesk MCP.” https://lexidesk.ai/solutions/ai-intake-auditor (checked 2026-11-08)
120. Lexidesk’s MCP works with Claude, ChatGPT, Gemini, Microsoft Copilot or another compatible AI assistant. “Lexidesk works with Claude, ChatGPT, Gemini, Microsoft Copilot, or another compatible AI assistant.” https://lexidesk.ai/solutions/ai-intake-auditor (checked 2026-11-08)
121. Through the connection the AI assistant can take actions that change data, asking the user for approval first. “Before each action that changes data, the AI assistant asks the user for approval.” https://lexidesk.ai/privacy-policy (checked 2026-11-08)
122. One dashboard shows every call and chat with summary, qualification, score, recording, transcript, source and sync status. “One dashboard for every call and chat: summary, qualification, score, recording, transcript, source and sync status.” https://lexidesk.ai/solutions/ai-receptionist (checked 2026-11-08)
123. With CallRail connected, one report shows which campaigns bring cases and which bring calls that never sign, as cost per signed client. “One report shows which campaigns bring cases and which bring calls that never sign” https://lexidesk.ai/integrations/callrail (checked 2026-11-08)
124. The AI Intake Auditor compares channels by qualified leads and booked appointments and traces signed cases back to their source. “Trace signed cases back to their source.” https://lexidesk.ai/solutions/ai-intake-auditor (checked 2026-11-08)
125. A dedicated Lexidesk AI engineer builds the firm’s custom agent in 2 to 3 days. “Your dedicated Lexidesk AI engineer builds your custom agent in 2 to 3 days with our proven process.” https://lexidesk.ai/pricing (checked 2026-11-08)
126. The firm tests the agent with real calls before launch, and for two weeks after go-live Lexidesk makes unlimited changes and reviews calls with the firm. “You test it with real calls before launch, and for the first two weeks after go-live we make unlimited changes and review calls with you.” https://lexidesk.ai/pricing (checked 2026-11-08)
127. Lexidesk publishes no price; a firm gets a figure on a short fit assessment call. “Yes, one short Lexidesk fit assessment.” https://lexidesk.ai/pricing (checked 2026-11-08)
128. Lexidesk publishes no monthly price, onboarding or implementation fee amount, or overage rate. Not publicly disclosed on the pages checked. https://lexidesk.ai/pricing; https://lexidesk.ai/terms-of-service; https://lexidesk.ai/terms-of-business; https://cdn.sanity.io/files/x96s0yb7/production/bcc93ec55e56f43627c305420622f903f9d84b26.pdf; https://cdn.sanity.io/files/x96s0yb7/production/624740330eabe051a9516f46943100eb084b0450.pdf (checked 2026-11-08)
129. The plan based terms charge an Onboarding Fee payable when the order is placed. “The Onboarding Fee is payable at the time of placing the Order” https://cdn.sanity.io/files/x96s0yb7/production/bcc93ec55e56f43627c305420622f903f9d84b26.pdf (checked 2026-11-08)
130. The plan based terms charge Overage Fees, billed monthly in arrears, for usage above the plan's limits. “Overage Fees shall be payable in addition to the Subscription Fees for any usage in excess of the usage limits included within the applicable Plan” https://cdn.sanity.io/files/x96s0yb7/production/bcc93ec55e56f43627c305420622f903f9d84b26.pdf (checked 2026-11-08)
131. The pricing page lists month to month with no long-term contract among the things every plan includes. “Month to month, no long-term contract” https://lexidesk.ai/pricing (checked 2026-11-08)
132. Lexidesk publishes two sets of General Terms and Conditions, one for plan based billing and one for usage based billing. “Complete terms for the provision of software and services under our usage based billing.” https://lexidesk.ai/terms-of-business (checked 2026-11-08)
133. Under the usage based billing terms, the subscription automatically extends for successive 12-month periods unless either party gives 30 days' written notice before expiry. “automatically extended for successive periods of 12 months (each being an Extension Period)” https://cdn.sanity.io/files/x96s0yb7/production/624740330eabe051a9516f46943100eb084b0450.pdf (checked 2026-11-09)
134. Under the plan based billing terms, the subscription extends for successive periods of the term the firm selected, monthly or yearly, unless 30 days' written notice is given. “automatically extended for successive periods of the Subscription Term selected (monthly or yearly” https://cdn.sanity.io/files/x96s0yb7/production/bcc93ec55e56f43627c305420622f903f9d84b26.pdf (checked 2026-11-08)
135. Lexidesk processes and stores customer data only in the United Kingdom. “Lexidesk processes and stores customer data exclusively within the United Kingdom.” https://lexidesk.ai/privacy-policy (checked 2026-11-08)
136. Lexidesk’s Terms of Service are governed by the laws of England and Wales. “These Terms are governed by the laws of England and Wales” https://lexidesk.ai/terms-of-service (checked 2026-11-08)
137. Lexidesk’s pages describe sending leads into the CRM the firm already uses and a Lexidesk dashboard of calls and chats; they don’t describe a CRM of Lexidesk’s own in which the firm works its leads. Not publicly disclosed on the pages checked. https://lexidesk.ai/integrations (checked 2026-11-08)
138. The AI answers 24/7; the firm chooses every call, overflow only, or after hours. “24/7 answering Choose what your receptionist handles: every call, overflow only, or after hours.” https://upfirst.ai/pricing (checked 2026-11-08)
139. After hours, weekends and holidays the AI picks up on the first ring. “We pick up each call on the first ring when it's after hours, weekends, or holidays.” https://upfirst.ai/solutions/after-hours (checked 2026-11-08)
140. The AI answers in English, Spanish and 35 or more other languages and switches when the caller does; transcripts are translated into the firm's language. “Your multilingual AI receptionist answers in English, Spanish, and 35+ other languages, and switches when a caller does.” https://upfirst.ai/industries/law-firms (checked 2026-11-08)
141. The AI answers many callers at once so nobody hears a busy signal. “Simultaneous calls Answers many callers at once, so nobody hears a busy signal.” https://upfirst.ai/pricing (checked 2026-11-08)
142. Warm transfers introduce the caller to the firm; waterfall transfers try one person after another until someone answers; transfers can be limited to business hours. “Warm transfers Hands callers to you or your team with a live introduction. Waterfall transfers try one person after another until someone answers.” https://upfirst.ai/pricing (checked 2026-11-08)
143. Upfirst's pages do not describe human receptionists of its own; the AI answers and transfers to the firm's people, and Upfirst's humans appear only as support and onboarding staff. Not publicly disclosed on the pages checked. https://upfirst.ai/; https://upfirst.ai/pricing; https://upfirst.ai/industries/law-firms; https://upfirst.ai/terms-of-service (checked 2026-11-08)
144. The firm writes its own AI disclosure or recording notice to open every call. “Your disclosures, in your words. Open every call with your own AI disclosure or recording notice.” https://upfirst.ai/industries/law-firms (checked 2026-11-08)
145. The AI runs the firm's legal intake questions and sends the details by email or text. “Your AI receptionist runs your legal intake questions, then sends you the details by email or text.” https://upfirst.ai/industries/law-firms (checked 2026-11-08)
146. The AI checks the firm's calendar while the caller is on the line and books an open time. “Upfirst checks your calendar while the caller is on the line and books an open time.” https://upfirst.ai/industries/law-firms (checked 2026-11-08)
147. The firm decides who can book; many attorneys let only potential new clients book and have current clients leave a message. “You decide who can book: many attorneys let only potential new clients book directly, and have current clients leave a message instead.” https://upfirst.ai/industries/law-firms (checked 2026-11-08)
148. The AI texts intake forms, directions or a payment link while the caller is on the line, and can send and reply to texts. “Intake forms, directions, or a payment link, sent by text while the caller is still on the line.” https://upfirst.ai/industries/law-firms (checked 2026-11-08)
149. Returning callers are recognised and greeted by name without repeating their story. “Returning clients are greeted by name and never have to repeat their story.” https://upfirst.ai/industries/law-firms (checked 2026-11-08)
150. For practice areas the firm does not handle, the AI can decline politely or collect the caller's details for referral. “It can politely explain that you can't help, or collect the caller's information in case you'd like to refer them elsewhere.” https://upfirst.ai/industries/law-firms (checked 2026-11-08)
151. Notifications route by call type: billing questions to billing, new leads to intake, court staff to the attorney. “Smart notifications. Billing questions go to billing, new leads to intake, court staff to the attorney. You decide.” https://upfirst.ai/industries/law-firms (checked 2026-11-08)
152. A summary after every call includes the caller's details, reason for calling, information collected and what happened. “Summaries include the caller's details, reason for calling, key information collected, and what happened during the call.” https://upfirst.ai/features/call-summaries (checked 2026-11-08)
153. The AI is trained from the firm's website, pricing, services, policies, intake questions and written instructions; it can read a pasted URL. “Just paste in a URL, and it will automatically read and summarize the content for use during calls.” https://upfirst.ai/features/knowledge (checked 2026-11-08)
154. Upfirst's pages do not describe AI agents that run outbound follow-up sequences to leads by call, text and email, or AI scoring of leads; the AI answers inbound calls, texts during the call and transfers. Not publicly disclosed on the pages checked. https://upfirst.ai/industries/law-firms; https://upfirst.ai/pricing; https://upfirst.ai/ (checked 2026-11-08)
155. Upfirst's pages do not describe running conflict checks or any human intake staff. Not publicly disclosed on the pages checked. https://upfirst.ai/industries/law-firms; https://upfirst.ai/pricing; https://upfirst.ai/integrations/clio (checked 2026-11-08)
156. For law firms Upfirst is an AI virtual receptionist that runs legal intake, books meetings and answers every call 24/7. “An AI virtual receptionist for lawyers that runs legal intake, books consultations, and answers every call 24/7.” https://upfirst.ai/industries/law-firms (checked 2026-11-08)
157. Plans are priced per call, not per minute: 30 calls for $24.95, 90 for $59.95, 300 for $159.95 and 600 for $299 a month. “30 calls for $24.95, 90 calls for $59.95, 300 calls for $159.95, and 600 calls for $299.” https://upfirst.ai/industries/law-firms (checked 2026-11-08)
158. Extra calls cost $1.50 (Starter), $1 (Premium), 75 cents (Pro) and 70 cents (Scale); billed annually the tiers are $20, $48, $128 and $240 a month. “$1.50 per extra call ... $24.95 billed monthly $20 billed annually” https://upfirst.ai/pricing (checked 2026-11-08)
159. Long intake calls cost the same as short ones because billing is per call. “Upfirst's pricing is based on the number of calls, not how long each call takes.” https://upfirst.ai/industries/law-firms (checked 2026-11-08)
160. Additional AI agents (for another business or location) are $9.95 a month each. “Each additional agent is $9.95 per month.” https://upfirst.ai/pricing (checked 2026-11-08)
161. Call recordings and transcription are included on every plan. “Call recordings & transcription Listen back or read exactly how any call went.” https://upfirst.ai/pricing (checked 2026-11-08)
162. The AI is designed never to give legal advice; it takes messages, schedules, transfers and qualifies leads. “it is designed from the ground up to never give legal advice.” https://upfirst.ai/industries/law-firms (checked 2026-11-08)
163. Upfirst connects to Clio through a native calendar integration, Custom Actions against the Clio Manage API during and after calls, and Zapier. “connects to Clio in three ways: a native calendar integration for booking appointments, Custom Actions for live Clio Manage REST API v4 calls during and after a call” https://upfirst.ai/integrations/clio (checked 2026-11-08)
164. For new callers Upfirst can create a Clio Contact and Matter, log the call as a Communication and add a billable time entry. “Create a new Contact and Matter for intake calls” https://upfirst.ai/integrations/clio (checked 2026-11-08)
165. Clio, Lawmatics and MyCase connect through a custom integration or Zapier, arranged with Upfirst's team. “Talk to our team about connecting Clio, Lawmatics, MyCase, or the system your firm uses.” https://upfirst.ai/industries/law-firms (checked 2026-11-08)
166. On every plan the AI can look up or update records in any app with an API during or after a call. “API integrations Look up or update info in any app with an API, during or after a call.” https://upfirst.ai/pricing (checked 2026-11-08)
167. Zapier pushes caller details into the firm's CRM and thousands of other apps; Make is also supported. “Zapier integration Push caller details into your CRM and thousands of other apps.” https://upfirst.ai/pricing (checked 2026-11-08)
168. Upfirst runs an MCP server so an AI assistant such as Claude, ChatGPT or Cursor can read and change the account. “Upfirst's MCP server lets an AI assistant, like Claude, ChatGPT, or Cursor, connect to your Upfirst account through the Model Context Protocol (MCP).” https://upfirst.ai/docs/mcp (checked 2026-11-08)
169. The MCP server exposes 25 tools covering agents, greetings, skills, knowledge, custom actions and calls. “The server runs over streamable HTTP and gives your assistant 25 tools, which can both read your account and change it.” https://upfirst.ai/docs/mcp (checked 2026-11-08)
170. Call analytics show calls answered, hang-ups, spam blocked and transfers, with every call tagged by topic. “Call analytics See calls answered, hang-ups, spam blocked, and transfers, with every call tagged by what it's about.” https://upfirst.ai/pricing (checked 2026-11-08)
171. The analytics dashboard tracks call volume daily, weekly or monthly, updates automatically, and is included on all plans. “Track call volume daily, weekly, or monthly to understand your demand.” https://upfirst.ai/features/analytics (checked 2026-11-08)
172. The call log exports to XLSX with start and end time, duration, caller number, summary, transcript, tags and collected details. “The export includes start time, end time, duration, caller number, summary, transcript, tags, whether the call was a hang up or spam” https://upfirst.ai/changelog (checked 2026-11-08)
173. Upfirst's pages do not describe a scheduled report emailed on a cadence, or attribution of calls to a marketing source or campaign. Not publicly disclosed on the pages checked. https://upfirst.ai/features/analytics; https://upfirst.ai/pricing; https://upfirst.ai/changelog (checked 2026-11-08)
174. The free trial is 14 days or 100 calls, whichever comes first, plus 25 text messages, with no credit card. “Full access to every feature for 14 days or 100 calls, whichever comes first, plus 25 text messages.” https://upfirst.ai/pricing (checked 2026-11-08)
175. Setup starts by entering the firm's website, which trains the receptionist; the firm then customises questions, FAQs and calendar or CRM connections. “When you sign up, enter your website and we'll use it as a starting point to train your receptionist.” https://upfirst.ai/pricing (checked 2026-11-08)
176. Every account gets a free 30-minute onboarding call and chat support; many firms are set up in under 30 minutes. “Many firms are set up in under 30 minutes without any help, and everyone gets ongoing live support and a free 30-minute onboarding call.” https://upfirst.ai/industries/law-firms (checked 2026-11-08)
177. White-glove onboarding and done-for-you integrations are on Scale and Enterprise plans only. “White-glove onboarding Tell us what you need, we'll set it up. From call flows to integrations. (Scale and Enterprise plans only)” https://upfirst.ai/pricing (checked 2026-11-08)
178. Above the four priced tiers, Enterprise (1,000+ calls) is custom pricing scoped on a 30-minute call. “A 30-minute call to scope your pricing.” https://upfirst.ai/pricing (checked 2026-11-08)
179. Texting is built into every plan with no extra charge and no limit on the number of texts. “There's no extra charge and no limits on the number of texts you send.” https://upfirst.ai/features/texting (checked 2026-11-08)
180. Every plan includes a phone number; firms forward their existing line without porting, or port for free. “Every Upfirst plan comes with a phone number, and you can forward calls from your cell phone, landline, or VoIP number to your Upfirst line with no porting required.” https://upfirst.ai/pricing (checked 2026-11-08)
181. Spam, calls under 15 seconds and calls where the caller never speaks are not billed and are labelled in the call log. “We also don't bill for calls under 15 seconds or calls where the caller never speaks, so junk calls like pocket dials don't cost you anything.” https://upfirst.ai/pricing (checked 2026-11-08)
182. Upfirst's pages name no setup, activation, onboarding, cancellation or early-termination fee; onboarding help is described as free and porting as no extra charge. Not publicly disclosed on the pages checked. https://upfirst.ai/pricing; https://upfirst.ai/; https://upfirst.ai/industries/law-firms; https://upfirst.ai/compare; https://upfirst.ai/features/texting; https://upfirst.ai/terms-of-service (checked 2026-11-08)
183. There is no contract; the firm can cancel, upgrade or downgrade at any time. “No. You can cancel, upgrade, or downgrade anytime, no questions asked.” https://upfirst.ai/pricing (checked 2026-11-08)
184. The homepage FAQ says there are no contracts, plans can change anytime and the firm cancels from its account. “There are no contracts, and you can cancel from your account.” https://upfirst.ai/ (checked 2026-11-08)
185. Annual billing is 20% off. “If you pay annually, you get 20% off.” https://upfirst.ai/pricing (checked 2026-11-08)
186. Upfirst's pages do not state a refund policy or a minimum term. Not publicly disclosed on the pages checked. https://upfirst.ai/pricing; https://upfirst.ai/terms-of-service; https://upfirst.ai/data-processing-addendum (checked 2026-11-08)
187. Calls can be handled by an AI receptionist, a live receptionist, or a combination of both, any time of day. “you can have an AI receptionist, a live receptionist, or combination of both handle customers' questions and concerns, any time of day.” https://posh.com/ (checked 2026-11-08)
188. Posh positions AI as handling overflow, after-hours and routine calls alongside live receptionists, not in place of them. “AI handles overflow calls, after-hours inquiries, and routine questions so your live team can focus on the conversations that matter most.” https://posh.com/ (checked 2026-11-08)
189. Live receptionists answer 24/7/365, including nights, weekends and major holidays. “Our receptionists are available to answer your calls 24/7/365.” https://posh.com/faqs/ (checked 2026-11-08)
190. All receptionists are U.S. based and work from the Virginia Beach office; Posh says it never outsources calls. “All of our Receptionists are U.S. based and work out of our office in Virginia Beach, Virginia.” https://posh.com/faqs/ (checked 2026-11-08)
191. The firm chooses when Posh answers: on demand through the day, backup after a couple of rings, or after hours. “Here at Posh, we are all about empowering your business with customized, flexible call handling options.” https://posh.com/faqs/ (checked 2026-11-08)
192. The firm sets its transfer status in the app ("Accepting Transfers" or "Not Accepting Transfers") and can schedule it ahead of time. “You can even schedule your status ahead of time in the app.” https://posh.com/faqs/ (checked 2026-11-08)
193. Bilingual service is included in every plan at no additional cost. “Bilingual receptionists who speak English and Spanish fluently are available to assist your callers.” https://posh.com/pricing/ (checked 2026-11-08)
194. Bilingual English and Spanish answering is guaranteed at no additional charge Monday through Friday, 9am to 6pm Eastern; outside those hours Spanish depends on availability. “We guarantee English and Spanish call answering at no additional charge Monday through Friday between 9am and 6pm Eastern.” https://posh.com/faqs/ (checked 2026-11-09)
195. The bilingual service page states bilingual receptionists are available Monday to Friday, 8 AM to 6 PM Eastern, with Spanish voicemail or an English-speaking receptionist outside those hours. “Our bilingual receptionists are available to answer your calls from Monday to Friday, 8 AM to 6 PM Eastern.” https://posh.com/services/bilingual-answering-service/ (checked 2026-11-09)
196. Posh AI pre-qualifies leads and transfers sensitive client intake to live receptionists. “Our AI receptionists pre-qualify leads, and if they involve sensitive client intake, they transfer the call to our experienced and skilled virtual receptionists.” https://posh.com/industry/attorney-answering-service/ (checked 2026-11-08)
197. The Posh AI receptionist greets callers, collects information, takes messages and answers FAQs, and transfers to a human on request. “Your Posh AI receptionist can greet callers, collect information, take messages, answer frequently asked questions, and much more.” https://posh.com/ai/ (checked 2026-11-08)
198. Posh performs customized legal intake to capture client information. “Yes, Posh performs customized legal intake to capture essential client information accurately and efficiently.” https://posh.com/industry/attorney-answering-service/ (checked 2026-11-08)
199. Posh supports the firm's internal conflict check process by organizing and relaying client information; it does not state that it runs conflict checks itself. “we also support your firm's internal conflict check processes by organizing and relaying detailed client information promptly.” https://posh.com/industry/attorney-answering-service/ (checked 2026-11-08)
200. Receptionists are trained on the firm's practice areas and intake process and follow its customized workflows. “Posh receptionists are trained to understand your firm's specific practice areas and intake processes.” https://posh.com/industry/attorney-answering-service/ (checked 2026-11-08)
201. When a caller asks for legal advice, receptionists answer routine FAQs per the firm's protocols, transfer VIP calls, or take a message or schedule an appointment if the firm is unavailable. “If a caller needs detailed answers, we can transfer the call from a VIP. In case you are unavailable at that moment, we take a message or schedule an appointment.” https://posh.com/industry/attorney-answering-service/ (checked 2026-11-08)
202. On request (an "Assist" from the app or portal) receptionists make outbound calls to follow up with contacts or confirm appointments and send a recap. “We can do things like follow up with your contacts to gather additional information, or reach out to clients to confirm their appointments.” https://posh.com/faqs/ (checked 2026-11-08)
203. Receptionists book appointments in the firm's supported calendar tools and follow custom booking instructions. “Posh's virtual receptionist appointment scheduling service works with your supported calendar tools to help keep your availability organized.” https://posh.com/services/appointment-scheduling/ (checked 2026-11-08)
204. After a call Posh can send the caller a text or email to confirm an appointment or collect information. “We can send texts or emails to callers immediately after each call to confirm appointments, collect information, and more.” https://posh.com/ai/ (checked 2026-11-08)
205. Messages are delivered through the app, by text or by email, as the firm prefers. “Promptly. And via the app. Or in a text. Or through email.” https://posh.com/industry/attorney-answering-service/ (checked 2026-11-08)
206. AI + live plans share one pool of mixed minutes: 50 minutes for $130 a month, with overage at $2.20 per live minute and $1.10 per AI minute. “50 Mixed Mins. $130 per month Overage $2.20 per live minute $1.10 per AI minute” https://posh.com/ai/ (checked 2026-11-08)
207. An On Demand AI + live plan is $65 a month with no included minutes, billed at $2.30 per live minute and $1.15 per AI minute. “On Demand $65 per month Overage $2.30 per live minute $1.15 per AI minute” https://posh.com/ai/ (checked 2026-11-08)
208. AI and live minutes within a plan count toward one total; overage is tracked separately, and a call the AI answers then transfers is charged both overage rates. “If the AI answers first and transfers the call to a human receptionist, you would be charged both the AI overage fee and the live overage fee.” https://posh.com/ai/ (checked 2026-11-08)
209. The AI switchboard screens and routes calls by keyword, caller details, time of day or other rules the firm sets, for example existing clients to AI and new clients to live receptionists. “Our AI switchboard can screen and route by keyword, caller details, time of day, or any other reason—just name it!” https://posh.com/ai/ (checked 2026-11-08)
210. AI calls are transcribed and every conversation can be reviewed in the Posh app; the AI passes collected information to the human receptionist on transfer. “Your AI receptionist captures everything the caller says. You can review all conversations any time in the Posh app.” https://posh.com/ai/ (checked 2026-11-08)
211. The firm decides which calls the AI answers and which phrases or requests trigger a transfer to a human; default triggers such as "talk to human" apply otherwise. “How, when, and why calls transfer from AI to human receptionists is entirely up to you.” https://posh.com/ai/ (checked 2026-11-08)
212. Posh integrates with Clio Grow and Clio Manage. “Whether you use Clio Grow or Clio Manage, we'll seamlessly integrate so you can manage your law firm efficiently.” https://posh.com/integrations/ (checked 2026-11-08)
213. Posh integrates with Rocket Matter's legal case management platform, and with Calendly, Acuity, Google Calendar, Setmore, Zoho and Salesforce. “We'll help you manage all your leads and client details in one place with Rocket Matter's legal case management platform.” https://posh.com/integrations/ (checked 2026-11-08)
214. Posh integrates through Zapier with over 3,000 apps. “Posh has developed a relationship with Zapier so that we can provide integrations with over 3,000 apps.” https://posh.com/integrations/ (checked 2026-11-08)
215. For tools not listed, Posh says it can integrate through a custom API. “We can use a custom API to integrate flawlessly with hundreds of different tools.” https://posh.com/integrations/ (checked 2026-11-08)
216. Posh's pages do not name Lawmatics, MyCase, PracticePanther, Smokeball, Lead Docket or HubSpot as integrations; named legal tools are Clio, Rocket Matter and Lexicata, plus scheduling and general CRM tools. Not publicly disclosed on the pages checked. https://posh.com/integrations/; https://posh.com/industry/attorney-answering-service/; https://posh.com/faqs/ (checked 2026-11-08)
217. Posh’s site doesn’t list an MCP server for connecting AI tools such as Claude or ChatGPT. Not publicly disclosed on the pages checked. https://posh.com/ (checked 2026-11-08)
218. The online portal shows up-to-the-minute usage and billing details. “Your usage can be found on our online portal where we provide up-to-the-minute usage information.” https://posh.com/faqs/ (checked 2026-11-08)
219. All messages are logged in the app and online portal, with optional delivery by email or text. “All messages are logged in the Posh app and online portal. You can also choose to receive your messages via email or text if you prefer.” https://posh.com/pricing/ (checked 2026-11-08)
220. The after-hours service page lists an online portal and analytics among its features. “Mobile App Online Portal and Analytics” https://posh.com/services/after-hours-answering-service/ (checked 2026-11-08)
221. Posh's pages do not describe a report cadence, call outcome or lead conversion reports, or source attribution for calls; "monthly reports" appears only inside a customer testimonial on the small business page. Not publicly disclosed on the pages checked. https://posh.com/faqs/; https://posh.com/pricing/; https://posh.com/services/after-hours-answering-service/; https://posh.com/industry/small-business-answering-service/ (checked 2026-11-08)
222. Accounts are generally set up in 24 to 48 hours; complex accounts may take longer. “We are generally able to get accounts setup in 24-48 hours.” https://posh.com/pricing/ (checked 2026-11-08)
223. Onboarding is a brief conversation in which Posh creates the account, call handling instructions and routing. “Once you sign up for Posh, we'll schedule a brief onboarding conversation where we'll create your account, call handling instructions, routing, and other details.” https://posh.com/ai/ (checked 2026-11-08)
224. The free trial runs seven days or 250 receptionist minutes, whichever comes first, with no credit card required. “The free trial period is good for seven days or 250 receptionist minutes, whichever comes first.” https://posh.com/pricing/ (checked 2026-11-08)
225. Firms forward their existing line to a Posh number, typically by dialing a code. “This is typically as easy as dialing a code and then your Posh phone number from your office phone.” https://posh.com/faqs/ (checked 2026-11-08)
226. The entry plan is $65 a month with no included minutes plus $2.30 per receptionist minute. “It starts at a base rate of $65 per month and then you pay an additional $2.30 for each receptionist minute you use.” https://posh.com/pricing/ (checked 2026-11-08)
227. Live receptionist plans run from 50 minutes at $130 a month to 1000 minutes at $1,900 a month, with overage from $2.20 down to $1.90 per additional minute. “Vogue | from $130.00 month plus $2.20/additional minute” https://posh.com/pricing/ (checked 2026-11-08)
228. The AI + live plans include an On Demand plan at $65 a month with live minutes at $2.30, the same entry price as the live-only Chic plan. “On Demand $65 per month Overage $2.30 per live mi” https://posh.com/ai/ (checked 2026-11-08)
229. Receptionist minutes count time on the phone with callers and time spent completing activities for the account. “Receptionist minutes are counted as the time a Posh Virtual Receptionist spends on the phone with your callers or the time spent completing an activity for your account.” https://posh.com/pricing/ (checked 2026-11-08)
230. The Terms state usage is billed in 60-second increments and call times are rounded up to the next 60-second increment. “Service usage is measured and billed in 60-second increments and call times are rounded up to the next 60-second increment.” https://posh.com/terms/ (checked 2026-11-08)
231. Outbound assists are billed for the full time the receptionist works on the request, including review, the calls and the follow-up text or email. “based on the full duration our receptionist is working on your request.” https://posh.com/terms/ (checked 2026-11-08)
232. The pricing page says there are no other fees and every plan includes every feature at no additional cost. “All our plans include all features at no additional cost.” https://posh.com/pricing/ (checked 2026-11-09)
233. The Terms add a 3.0% surcharge on credit card payments; debit card and ACH payments carry none. “To the extent permitted by applicable law, payments made by credit card will incur a 3.0% surcharge.” https://posh.com/terms/ (checked 2026-11-09)
234. The attorney page states overage is paid per extra call, with no setup or cancellation fees. “If you go over your plan's call volume, you simply pay for the extra calls—no setup or cancellation fees.” https://posh.com/industry/attorney-answering-service/ (checked 2026-11-09)
235. The Terms charge for every whole or partial month the agreement is in effect, plus applicable taxes. “You will incur the monthly charges and fees associated with the service plan you selected for each whole or partial month during which your agreement with us remains in effect” https://posh.com/terms/ (checked 2026-11-08)
236. Plans bill on a true monthly cycle and are month-to-month agreements with no long-term contract. “We operate on month-to-month agreements.” https://posh.com/pricing/ (checked 2026-11-08)
237. The Terms state the subscription extends month to month until Posh receives a written cancellation request, and cancellation takes effect at the end of the current billing cycle. “Your Service Plan subscription shall automatically extend on a month-to-month basis until we receive a written cancellation request from you.” https://posh.com/terms/ (checked 2026-11-08)
238. Subscription fees are non-refundable and unpaid fees are owed through the end of the current term. “Subscription fees are non-refundable, and you are responsible for paying all unpaid fees through the end of the current term.” https://posh.com/terms/ (checked 2026-11-08)
239. Posh's pages state no setup fee, cancellation fee, early-termination fee or minimum term. Not publicly disclosed on the pages checked. https://posh.com/pricing/; https://posh.com/ai/; https://posh.com/industry/attorney-answering-service/; https://posh.com/terms/ (checked 2026-11-08)
240. When the AI transfers a call, it passes collected information to the human receptionist so callers are not asked twice. “Your AI receptionist passes all information along to our human receptionists, so there's no wasted time or duplicate questions.” https://posh.com/ai/ (checked 2026-11-08)
241. After termination all data is deleted from Posh's servers and Posh will not restore or send out data from terminated accounts unless a customized agreement says otherwise. “All data is deleted from our servers after your account is terminated and from backups during scheduled backup rotation.” https://posh.com/terms/ (checked 2026-11-08)
242. Smith.ai’s AI Receptionist answers 24/7 and is described as answering, qualifying, booking and converting callers. “Your 24/7 AI Receptionist for the whole intake journey. Answer, qualify, book, and convert.” https://smith.ai/ai-receptionist (checked 2026-11-07)
243. The AI Receptionist handles calls with conversational fluency in English and Spanish. “Conversational fluency in English and Spanish” https://smith.ai/ai-receptionist (checked 2026-11-08)
244. The AI Receptionist is month-to-month on self-serve plans, with live-agent involvement sold as a per-call add-on. “Month-to-month, no contract on self-serve plans. Live agent involvement available as a per-call add-on on any plan.” https://smith.ai/ai-receptionist (checked 2026-11-07)
245. Smith.ai’s Hybrid option has AI handle some call types and live agents the rest, with the firm choosing the mix. “AI handles certain call types, and Smith.ai Live Agents handle the rest. You pick the mix.” https://smith.ai/hybrid-ai-human-receptionists (checked 2026-11-07)
246. Smith.ai describes itself as running end-to-end intake for law firms with AI and live agents. “Smith.ai runs end-to-end intake for law firms. AI and live agents trained on your firm convert callers, 24/7.” https://smith.ai/ (checked 2026-11-07)
247. The AI Receptionist is described as screening callers by matter type, booking into the case management system and following up. “Screen every caller by matter type, book consults into your case management system, and follow up before any of your competitors.” https://smith.ai/ai-receptionist (checked 2026-11-07)
248. Smith.ai states the AI Receptionist scores each lead against the firm’s criteria and routes high-potential prospects with context. “The AI Receptionist scores each lead based on your criteria and routes high-potential prospects directly to appropriate sales team members with complete context.” https://smith.ai/company/enterprise (checked 2026-11-07)
249. Quality Studio lets a firm set goals and run up to 50 simulated call scenarios a month for free before going live. “Set your goals, run up to 50 simulated scenarios/month for free, and see exactly how your AI handles them before going live.” https://smith.ai/ai-receptionist (checked 2026-11-07)
250. The AI Receptionist has a free tier of 25 live calls a month, every month. “25 live calls / month, free every month” https://smith.ai/ai-receptionist (checked 2026-11-07)
251. The AI Receptionist pricing page lists Free at $0 for 25 calls a month ($3.00 a call after), Pro at $150 a month ($2.00 a call) and Enterprise at $500 a month ($1.67 a call). “$0 mo 25 calls/mo ($3.00/call after that) ... $150 /mo $2.00/call (~2–3 calls/day) ... $500 /mo $1.67/call (~10 calls/day)” https://smith.ai/pricing/ai-receptionist (checked 2026-11-09)
252. Smith.ai states callers will know they are speaking to AI, and greetings can introduce the service transparently. “Yes. AI Receptionist uses a conversational voice, and businesses can customize greetings to introduce the service transparently and professionally.” https://smith.ai/ai-receptionist (checked 2026-11-07)
253. The AI Receptionist is month-to-month with no long-term contract, and cancellation needs 30 days’ notice. “AI Receptionist is a month-to-month service. ... If you ever cancel, we need 30 days' notice, and then you're done.” https://smith.ai/pricing/ai-receptionist (checked 2026-11-07)
254. Smith.ai integrates natively with Clio, MyCase, Lawmatics and Filevine. “We integrate natively with Clio, MyCase, Lawmatics, Filevine” https://smith.ai/receptionists (checked 2026-11-07)
255. Smith.ai adds new leads and post-call summary notes to the firm’s Clio Grow inbox after every call. “Smith.ai Virtual Receptionists and AI Receptionist can add new leads and post-call summary notes to your Clio Grow Inbox instantly after every phone call.” https://smith.ai/integrates-with/clio-grow (checked 2026-11-07)
256. Smith.ai sends call details automatically to the firm’s CRM or Zapier, naming HubSpot, Salesforce and Clio. The first CRM is free and each additional one costs $0.50 a call. “Call details are sent automatically to your CRM or Zapier. We support HubSpot, Salesforce, Clio, and many more ($0.50/call per additional CRM).” https://smith.ai/pricing/receptionists (checked 2026-11-09)
257. Smith.ai’s site and help docs don’t list an MCP server for connecting AI tools such as Claude or ChatGPT. Not publicly disclosed on the pages checked. https://docs.smith.ai/ (checked 2026-11-08)
258. The AI Receptionist dashboard shows call volume, appointments scheduled and AQI quality scores over time. “See how your AI Receptionist is performing over time through call volume, appointments scheduled, AQI scores, and more.” https://smith.ai/ai-receptionist (checked 2026-11-07)
259. Smith.ai’s pages do not describe attribution that traces a signed client or case back to the ad or marketing source that produced the call. Not publicly disclosed on the pages checked. https://smith.ai/ (checked 2026-11-07)
260. Smith.ai states the AI Receptionist can be launched in about 15 minutes through Quality Studio. “With Quality Studio, launch your AI Receptionist in ~15 minutes.” https://smith.ai/ai-receptionist (checked 2026-11-07)
261. A firm can keep its phone number by porting it to Smith.ai or forwarding calls. “Yes. Keep your current number — port it over or forward your calls to us, and we’ll take it from there.” https://smith.ai/receptionists (checked 2026-11-07)
262. Smith.ai prices Hybrid, its AI and live-agent mix, from about $2.50 a call, with the rate depending on how many calls go to live agents. “Smith.ai Hybrid starts at about $2.50 per call. Your price depends on how many of your calls go to live agents.” https://smith.ai/pricing/hybrid-ai-human-receptionists (checked 2026-11-08)
263. Hybrid’s per-call rates are given as approximate figures, about $4.80 for a call that goes to a live agent and about $1.80 for one the AI keeps. “New clients go to a live agent (about $4.80 per call); existing clients and all other calls stay with AI (about $1.80 per call).” https://smith.ai/pricing/hybrid-ai-human-receptionists (checked 2026-11-08)
264. Smith.ai’s homepage gives per-call ranges for its three ways of answering, Hybrid about $2 to $5 a call. “AI Receptionist runs about $1–2 per call, Virtual Receptionist about $6–10 per call, and Hybrid about $2–5 per call.” https://smith.ai/ (checked 2026-11-08)
265. Virtual Receptionist plans are $300 a month for 30 calls, $810 for 90 calls and $2,100 for 300 calls, with per-call overage. “30 calls $300 / month ... 90 calls $810 / month ... 300 calls $2,100 / month” https://smith.ai/pricing/receptionists (checked 2026-11-07)
266. Virtual Receptionist plans state no setup fees and no hidden fees. “No setup fees No overseas agents No hidden fees No charge for spam” https://smith.ai/pricing/receptionists (checked 2026-11-08)
267. The first CRM integration is free and each additional CRM costs $0.50 a call. “($0.50/call per additional CRM)” https://smith.ai/pricing/receptionists (checked 2026-11-08)
268. AI Receptionist plans state no setup fees and no contracts, and overages can be switched on or off. “No setup fees, no contracts to sign Overages toggle on or off” https://smith.ai/ai-receptionist (checked 2026-11-08)
269. The AI Receptionist pricing page states the per-call rate for calls over each plan’s quota. “Extra per real call rate $3.00 $2.50 $2.30” https://smith.ai/pricing/ai-receptionist (checked 2026-11-08)
270. Handing an AI Receptionist call to a live agent costs $3 extra. “Human escalation $3 extra” https://smith.ai/ (checked 2026-11-08)
271. Staffed website chat states no setup fees, no annual contracts and no hidden fees. “No setup fees No annual contracts No hidden fees” https://smith.ai/pricing/chat (checked 2026-11-08)
272. Virtual Receptionist plans are month-to-month, billed through the end of the current cycle on cancellation, with a 10% discount for a 12-month subscription. “Smith is a month-to-month service. This means there aren't any long term contracts. ... We offer a 10% discount for subscribing for 12 months.” https://smith.ai/pricing/receptionists (checked 2026-11-07)
273. Hybrid is month to month with no long-term contract, and cancelling takes 30 days’ notice. “Hybrid is a month-to-month service with no long-term contract. To cancel, give us 30 days’ notice.” https://smith.ai/pricing/hybrid-ai-human-receptionists (checked 2026-11-08)
274. Smith.ai’s terms offer receptionist plans and rates on a month-to-month subscription basis. “Smith.ai offers “Receptionist Service Plans” and rates on a month-to-month subscription basis” https://smith.ai/receptionists/terms (checked 2026-11-08)
275. The terms require cancellation at least 30 days before the end of the current cycle, or the next month is billed. “Cancellation must be made at least thirty (30) days prior to the end of the current subscription cycle.” https://smith.ai/receptionists/terms (checked 2026-11-08)
276. Long-term plans are an option, a prepaid 6-month, one-year or two-year commitment in exchange for a discount. “By signing up for the annual plan, you agree to a 6-month, one year, or two year commitment, prepaid and non-refundable.” https://smith.ai/receptionists/terms (checked 2026-11-08)
277. Chat has no cancellation fee; a firm finishes its prepaid month after 30 days’ notice. “Is there a cancellation fee? No way. With no annual contract, when you cancel, you just finish out your current month” https://smith.ai/pricing/chat (checked 2026-11-08)
278. Smith.ai’s pages describe pushing call data into the CRM the firm already uses and a Smith.ai call dashboard; they do not describe a CRM of Smith.ai’s own in which the firm works its leads. Not publicly disclosed on the pages checked. https://smith.ai/ (checked 2026-11-07)
279. Several Smith.ai blog posts state AI Receptionist plans start at $500 a month billed annually. “Smith.ai's virtual receptionist plans start around $300/month, with AI receptionist plans starting at $500/month billed annually.” https://smith.ai/blog/5-reasons-to-invest-in-an-answering-service-for-your-law-firm (checked 2026-11-09)
280. Scorpion Convert works around the clock, including nights, weekends and any time the firm’s team isn’t available. “Scorpion Convert works around the clock: nights, weekends, and any time your team isn't available” https://www.scorpion.co/law-firms/marketing-solutions/convert/ (checked 2026-11-08)
281. The firm picks a mode for Convert: missed calls only, after hours only (nights, weekends and holidays), or all day in place of a phone menu. “After-Hours Only Works nights, weekends, holidays All Day, Every Day Replaces IVR with full AI answering” https://www.scorpion.co/law-firms/marketing-solutions/convert/ (checked 2026-11-08)
282. Scorpion Convert includes a Voice Assistant that answers calls with natural-sounding AI, qualifies callers and schedules appointments, in missed-call, after-hours or all-day modes. “Voice Assistant answers calls with a friendly, natural-sounding AI that qualifies and schedules appointments.” https://www.scorpion.co/law-firms/marketing-solutions/convert/ (checked 2026-11-07)
283. Scorpion’s Convert pages don’t state which languages the Voice Assistant answers in. Not publicly disclosed on the pages checked. https://www.scorpion.co/law-firms/marketing-solutions/convert/ (checked 2026-11-08)
284. Scorpion Connect is a 24/7 AI customer service rep for the firm’s website that answers questions, books appointments, accepts payments and educates prospective clients. “24/7 AI customer service rep that can answer questions, book appointments, accept payments, and educate prospective clients” https://www.scorpion.co/law-firms/marketing-solutions/scorpion-connect/ (checked 2026-11-07)
285. Convert’s Messaging Assistant responds to missed calls, texts, website chats, Facebook messages, LSA leads and contact forms around the clock, and texts leads who do not convert right away. “Messaging Assistant instantly responds to missed calls, texts, website chats, Facebook messages, LSA leads, and contact forms, 24/7. ... Text leads who don’t convert right away” https://www.scorpion.co/law-firms/marketing-solutions/convert/ (checked 2026-11-07)
286. Scorpion states Convert AI answers calls, collects case details and books consultations automatically around the clock. “Scorpion’s Convert AI answers calls, collect case details, and book consultations automatically around the clock.” https://www.scorpion.co/law-firms/ (checked 2026-11-07)
287. Every inbound lead is scored immediately for quality and potential case value. “Every inbound lead is scored immediately for quality and potential case value. Your team focuses on the best potential clients. Nothing gets missed.” https://www.scorpion.co/law-firms/ (checked 2026-11-07)
288. Scorpion’s Leads AI scores each inbound lead and grades how well the firm’s own team handled the intake call. “Know how well your team is turning calls into cases (or where they might need training). Immediately.” https://www.scorpion.co/law-firms/marketing-solutions/leads-ai/ (checked 2026-11-07)
289. Scorpion’s pages publish no prices for any service, product or plan. Not publicly disclosed on the pages checked. https://www.scorpion.co/sitemap.xml (checked 2026-11-07)
290. Scorpion states it works with Clio, Filevine, Lawmatics and more, and its legal partnerships page lists Clio, Filevine and LeadDocket as integrations. “We work seamlessly with Clio, Filevine, Lawmatics, and more, so your leads, intake, and marketing all work together effortlessly.” https://www.scorpion.co/personal-injury/insights/faq/ (checked 2026-11-07)
291. Scorpion states it is Clio’s sole preferred marketing services partner, with an integration that sends Scorpion leads into Clio Grow. “Scorpion is Clio’s sole preferred marketing services partner” https://www.scorpion.co/about-us/partnerships/clio/ (checked 2026-11-07)
292. Scorpion’s site doesn’t list an MCP server for connecting AI tools such as Claude or ChatGPT. Not publicly disclosed on the pages checked. https://www.scorpion.co/ (checked 2026-11-08)
293. Scorpion offers one dashboard for marketing performance, intake data and revenue metrics, framed against waiting for a monthly report. “Your marketing performance, intake data, and revenue metrics all in one place. No spreadsheets. No waiting for a monthly report.” https://www.scorpion.co/law-firms/ (checked 2026-11-07)
294. Scorpion’s Revenue Intelligence page says it shows how marketing turns into dollars and which geographic areas and case types are most profitable. “Scorpion’s Revenue Intelligence tells you exactly how your marketing is turning into dollars (not clicks, not impressions, no vanity).” https://www.scorpion.co/law-firms/marketing-solutions/revenue-intelligence/ (checked 2026-11-07)
295. Convert works out of the box with Scorpion RevenueMAX and comes pre-trained on the firm’s services, hours and practice areas. “Works out of the box with Scorpion RevenueMAX and comes pre-trained on your services, hours, and practice areas.” https://www.scorpion.co/law-firms/marketing-solutions/convert/ (checked 2026-11-08)
296. Scorpion says Convert works with the firm’s existing Scorpion website, tracking numbers and business information, with no setup. “Convert works out of the box with your existing Scorpion website, tracking numbers, and business info.” https://www.scorpion.co/marketing-solutions/convert/ (checked 2026-11-08)
297. Scorpion’s FAQ says the investment depends on the client’s business goals, across marketing technology, marketing services and digital advertising. “The investment you decide to make with Scorpion depends on your business goals.” https://www.scorpion.co/faq/ (checked 2026-11-07)
298. Scorpion typically requires a 12-month contract for its marketing technology and certain services such as SEO. “Scorpion typically requires a 12-month contract for our marketing technology and certain marketing services like search engine optimization (SEO).” https://www.scorpion.co/faq/ (checked 2026-11-07)
299. Scorpion states digital advertising services such as Google Ads, LSAs and Meta are typically month-to-month. “Digital advertising services like Google Ads, LSAs, Meta, etc. are typically month-to-month terms.” https://www.scorpion.co/faq/ (checked 2026-11-07)
300. Lexidesk says it is built only for law firms. “Yes, Lexidesk is built only for law firms.” https://lexidesk.ai/pricing (checked 2026-11-08)

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